Read What Our Valued Customers Say...
I wanted to thank you for delivering such a well built dock, I was truly impressed with the way you guys designed the overall structure! Your guys were fantastic for the record. They took time to blow off the shavings from drilling and cutting, they took a pocket knife and cleaned debris from the individual cracks between the deck boards, then they washed and scrubbed any mud from the decks. They noticed that the wind had moved the spud poles by the time they were done, so they took time to lift the poles, reset the dock position, and then used ratchet straps to make sure the poles were well set before they left. They did all that after a long cold windy day building a dock and never once appeared to be in a hurry to get out and get home. I wanted to make sure you to knew how great your crew is in the field. I wish I could find employees half that attentive to customer satisfaction! I couldn't have been more impressed with the product or installation, you guys are a real class act start to finish!."
"I wanted to let you know that the dock your crew installed yesterday looks fantastic. The crew did an excellent job and were very skilled and professional. In 2017, I expect I will be contacting you about a lift, contacts for electrical work, and/or to purchase a swing or dock box."
Dave, Lake Keowee
"The team finished up and I am extremely impressed. From working with on a design that fit our limits and needs, to the advice on materials, to the solid construction, to the professional crew and impressive clean-up job, this has been a class act on your part. Thank you for everything, and please feel free to use any pictures on your website, and give my name out as a reference to new customers."
"The dock looks wonderful and your team worked together as if they were one. Was a pleasure to see their craftsmanship under the harsh conditions of blazing sun and rain. Will recommend your company to anyone that asks! Keep smilin'."
Tom, Lake Keowee
"Don, Brandon and the entire staff were wonderful to work with and made suggestions for our dock. We have had many compliments on it, with requests to take pictures of it. They did everything they said they would do and on time. The guys that installed it were also very good and professional. They have a company to be proud of."
Charles, Lake Keowee
"As new boat dock owners, Don and Brandon, were very helpful and patient in educating us on different options. We were able to see their manufacturing facility along with docks in various stages of assembly. Don and Brandon made the process of purchasing a new dock and removing our old swimming platform easy even though we lived out of state. They delivered as promised and were very customer service driven. We have no hesitation in recommending Custom Dock Systems."
MM & LM, Lake Keowee
"Enclosed is payment of the balance due on my dock. With major remodeling in progress at my house, I am writing a lot of checks lately. This is one I really don't mind writing. I would like to compliment Amanda on her excellent communications throughout the process and Brandon and his team for delivering exactly what they said they would. Everything went smoothly and I can understand why your business is highly regarded for both quality and customer service. Thank you!"
Judie Schneider, Lake Hartwell
"Don, Just a note to say again what a great job Jamie did on my dock. He was very neat and completed the entire job in just 5 1/2 hours. Except for my faded roof, the dock looks as good as the day you installed it."
Doug, Lake Keowee
"I just wanted to drop you a quick note with this final payment for our new dock. We are extremely pleased with our new dock, and I wanted to let you know that Brandon and the crew did a magnificent job of installing it, and taking care of the little details and concerns that we had. It really looks great behind our house, and adds the final touches to our new pier and seawall, making the back of our home look really new. I am excited to show off our new addition to our friends, and I wanted to let you know that you are welcome to have potential customers contact us for reference, and even to see our dock if desired. Thank you again to your whole team for the great job, and I wish you continued good luck and success in the future."
Charlie and Jan, Lake Keowee
"I am writing to express my appreciation for the work that your company, Custom Dock Systems, Inc., has done at the Clemson University Outdoor Lab over the years. For the past twenty years you have built, maintained or improved our docks and our waterfront. Your ability to help us adapt our structures to the needs of our children and adults with disabilities has improved life for many people. In addition to your dock and ramp work, our custom built hay wagon that you constructed has brought joy to hundreds and hundreds of campers. The quality of the things you build and the integrity of your business practices makes Custom Dock Systems #1 in our book. It’s obvious to me and to our property staff that customer care and satisfaction is the primary goal in all that you do."
Norman A. McGee Jr., Lake Hartwell
"We have purchased three docks from Custom Dock Systems over the years and have always been satisfied with the quality and performance of the docks. They deliver on schedule and go out of their way to assist in any way possible, including support needed years later. We highly recommend your service."
Bob and Joanne, Lake Hartwell
"From our first contact with Don Haynie of Custom Dock Systems and throughout the entire process of designing, permitting and constructing our dock, Don made sure that he understood all of our needs including taking us on tours on his boat on Lake Keowee to familiarize us with various dock designs. The entire process was painless. We have enjoyed our dock tremendously.
Since my background is in structural engineering, I was able to access the structural integrity of Custom Dock Systems material and design, and found it to be far superior to many of their competitors. Many thanks to not only Don, but to his son (who answered many of our novice concerns) but also to his entire staff who were always prompt and courteous with our inquiries."
Peter Baker, Lake Keowee
"The purchase of my dock from Custom Dock Systems was a most pleasurable experience. Quality and workmanship was included, along with a timely “as promised” delivery date. We are looking forward to many years of enjoyment on our new dock, from a very quality minded professional company. If I had to do it over again and had the knowledge I have now, I still wouldn’t change a thing."
Anonymous, Lake Hartwell
"When I needed a new dock on my Lake Secession home, I began to check out my options. Custom Dock Systems came highly recommended by friends and acquaintances.They responded quickly and professionally to my request for a bid on a replacement dock.The bid was very competitive and very clear on what was to be covered.After accepting the bid, they proposed a date and time to install my dock.As I took off from work for the installation, I was pleased when they rounded the cove pushing my new dock 15 minutes ahead of schedule.The installation was complete and to my satisfaction within two hours. I would recommend them to anyone needing their services!"
Scott Melton, Lake Secession
"About 15 years ago, Custom Dock Systems built my first dock. As my family grew and the Corp increased the size of docks allowed, we began to think how nice it would be to have something larger. Our first experience with Custom Dock Systems had been so positive that we did not talk to anyone else. With the help of Don and his sales team, we drew exactly what I wanted for the size and types of our boats. Every cleat was positioned on paper, every detail thought out. We now have a beautiful LARGE dock that is as grandchild safe as a dock can be. No splinters, aluminum railing around the top, safety latches on all gates, plenty of up top room for large family or friends or riding toys. I had an idea in my head of a water level bench; the idea in my head went to paper and then to reality. My wife has the flag pole she always wished she had on the old dock. Custom Dock Systems attention to detail is very noticeable and greatly appreciated. I had a couple of minor "tweaks" I needed after installation which were quickly taken care of without question. I would highly recommend Custom Dock Systems to anyone considering a quality dock."
Dr. David Watson, Lake Hartwell
"We wanted to thank you for everything you did for us. Being new lake homeowners, you guided us through the entire dock process, from decisions about style, materials, accessories - and you built and delivered it just when we wanted. The dock is a really beautiful addition to our new home - and we are grateful for your patience, your skill, your knowledge, your professionalism and - most of all - your friendliness. We always smile when we pass your building. Thanks again!"
P.S. and special thanks for getting us the dolphin for the cupola!
Ken and Phyllis, Hartwell Lake
"Thank you for the outstanding job you did on the marina. Everyone is very happy with our new marina and all comment on the great job you did. You build a first class dock with excellent customer service. Thanks again for your professionalism."
Johnny, Puckett's Ferry Marina
"Don, sister and I went to see the dock today. It is FANTASTIC! Even better than we imagined. We appreciate your attention, professionalism, and patience. I know we will enjoy using it."
It has been 8 months since the delivery of the dock that Custom Dock Systems manufactured for us. The purchase experience was everything a customer could dream of, from the tour of the Custom Docks manufacturing building, to explanation of the construction of the docks, to planning the design of the dock, to the final delivery as promised and when promised.
My nephew Ben and I had the interest of seeing how the dock was going to be assembled in the final stages. I was extremely impressed with how everything fit perfectly together from the shop and the detail and workmanship of the team of men that performed the final phases of construction.
The dock is beautiful and we are very proud of its appearance and quality. We had one visitor say he had been on several Corp of Engineer lakes and had never seen such a beautiful floating dock. We noticed we had many boaters drive slowly by during the summer to take a look at the dock. Within a couple months of the purchase of our dock, we noticed two other Custom Dock Systems docks, of the same style and design, installed just around the next point from us.
We are very happy with our decision to choose Custom Dock Systems for this important investment and look forward to spending many more hours of fun and relaxation on our beautiful dock."
Tom and Linda Palmer
Paynes Creek, Lake Hartwell
Compound hip roof, Double slip steel dock
"Don, the reason I called you was to let you know how much I was impressed with the commitment to quality your company has demonstrated. I will be more than happy to give you any kind of reference to attest to your workmanship. It is folks like you that make the business world a great place. Thanks again for such a great service."
Best Regards, TK
Thanks for prompt and professional work. I hope I have an opportunity to send some dock business your way. I love doing business with professionals, and it will be easy to recommend you."
"Love our new dock! It's the details that make it perfect!"
Cindy and Dave
"I have a neighbor that is going to give you a call concerning building him a dock. Like us, he believes that our dock is the "best of the best" on the market today."
"Thanks for the recent additions to our dock! Having Custom build our dock last year was one of the best investments we’ve made to our lake house. We constantly get compliments on our beautiful dock, and we always refer folks to Custom for dock work."
Anne Marie and Jim Collins
"My wife and I can’t say enough about the service we received from Custom Docks. We received our new dock last week and the crew that installed it was fantastic, they were on time and did a great job. We are first time dock owners and Don made this whole process such a pleasure. He gave us a tour of his factory and explained all the options we had and made us feel right at home. Don’s crew was very patient with us and explained everything in detail about how to take care of our new dock. I would highly recommend Custom Docks to anyone looking to purchase a dock."
Rick and Sheila Sparr
"Love the dock. Will bring family and friends together for many years. Great crew and many thanks to the staff of Custom Docks."
Denise and Allan